Performance Management

What’s Measured Gets Managed

We believe performance is all about having the right KPI’s in front of the right people at the right time in a balanced approach. This allows for ongoing management discussion to learn and continuously improve. This balanced approach must serve the corporate strategy in a way that keeps the organization moving forward in a straight and balanced journey to success. We are a firm believer in a balanced scorecard approach as introduced by Robert S Kaplan and David P Norton in 1992 paper published by Harvard University Press. The architecture of this approach is presented in the diagram.

Azure Management services will work with your organization in developing and implementing a sound balanced scorecard of the appropriate KPI’s to improve day-to-day management and decision making of your organization. We provide your team with the insight on how to interpret their scorecards and develop the proper distribution and communication strategies for this valuable information. The key to success is to ensure that the people doing the work are the people who know and understand their scorecard and KPI’s. This is their roadmap and dashboard to the successful delivery of the vision and strategy of your organization.